What We Track and Why

Running an AI expense categorization platform means we need certain data to make the service work properly. Here's what happens when you visit smartfirstdesktopplus.com and how we handle your information.

We use different types of tracking technologies to understand how our platform performs and to improve the accuracy of our expense categorization algorithms. Most of this data collection helps us serve Thai businesses better by understanding common expense patterns and user preferences.

• Essential Site Functionality
  These cookies keep you logged in, remember your dashboard preferences, and ensure our expense categorization tools work correctly. Without these, the platform simply wouldn't function.
• Performance Analytics
  We track how users interact with different features to identify which categorization tools are most helpful and where people might be getting stuck in the process.
• AI Training Data
  Anonymous usage patterns help improve our machine learning models for better expense categorization accuracy, especially for Thai business contexts and local spending patterns.

Types of Data We Collect

Being transparent about data collection matters, especially when you're trusting us with financial information. Here's exactly what gets tracked and stored:

• Technical Information
  Browser type, device information, IP address, and how you navigate through our expense management tools. This helps us fix bugs and ensure compatibility across different systems.
• Usage Patterns
  Which categorization features you use most, how long categorization tasks take, and where users typically encounter difficulties. This data improves our AI algorithms.
• Account Preferences
  Dashboard layout choices, notification settings, preferred expense categories, and customization options you've selected for your business needs.
• Performance Metrics
  Loading times, error rates, successful categorizations, and system performance data that helps us maintain reliable service for Thai businesses.

How Long We Keep Your Data

Different types of information have different retention periods based on their purpose and legal requirements in Thailand:

• Session Data
  Cleared when you log out or after 24 hours of inactivity. This includes temporary categorization work and unsaved expense data.
• Analytics Information
  Aggregated usage statistics are kept for up to 26 months to track long-term trends and improve our AI categorization accuracy.
• Account Preferences
  Stored until you change them or delete your account. This ensures consistent experience across different sessions and devices.

Third-Party Services

We work with several external services to provide comprehensive expense categorization. Each has its own data practices:

• Google Analytics
  Tracks website usage patterns and user behavior. You can opt out using Google's browser extension or by rejecting cookies above.
• Cloud Storage Providers
  Encrypted expense data is stored with enterprise-grade cloud services that comply with international data protection standards.
• Payment Processing
  Subscription and billing information is handled by secure payment processors. We don't store complete credit card details on our servers.

Managing Your Privacy Settings

Beyond the cookie controls above, you have several options for managing your data privacy:

Browser settings let you block cookies entirely, though this might affect platform functionality. Most browsers also offer incognito or private browsing modes that don't store cookies locally.

Within your smartfirstdesktopplus account, you can access data export tools, delete specific information, and adjust privacy preferences. These controls are designed to give you meaningful choice over your information.

For businesses operating in Thailand, we also comply with local data protection requirements and provide additional controls for companies that need to meet specific regulatory standards.